Owner FAQs
Answers To Your Common Questions
-
Am I required to accept Section 8 tenants?
Unless required by local housing laws, property owners are not obligated to accept Section 8 housing vouchers. We recommend reviewing your local regulations to ensure compliance. -
Are you a licensed property manager?
Yes. We are fully licensed and operate in accordance with all relevant state and industry regulations. -
Is after-hours support available?
We provide an emergency contact line for urgent matters outside normal business hours. Non-emergency inquiries will be addressed during regular office times. -
Can my rental income be deposited directly into my bank account?
Yes. We offer convenient direct deposit for owner disbursements to ensure timely and secure transfers. -
Will I be able to review or sign the lease?
Owners are welcome to review the lease agreement prior to execution. Lease signing is typically handled by our team for fastest execution. -
Do you also handle real estate sales?
While our focus is property management, we can discuss available options if you're interested in buying or selling a property. -
When and how will I receive my disbursements?
Disbursements are typically made after rent is collected and expenses are processed. Funds are sent by ACH on or about the 10th of each month. -
How do you manage rent collection?
We provide tenants with multiple payment options, including online rent payments through a secure portal. Rent collection follows a consistent schedule, and late payments are addressed per lease terms. -
What lease lengths do you offer?
Most lease agreements are 12 months, but we can accommodate different terms based on owner goals and market conditions. -
How much do you charge tenants for the security deposit?
Security deposits are calculated in line with local laws and market standards. The amount may vary based on the monthly rent and tenant qualifications. -
When can you start managing my property?
We’re ready to get started as soon as the management agreement is signed and the property is ready to lease. -
What types of properties do you manage?
We manage a wide range of properties, including single-family homes, condos, townhomes, and small multi-family buildings. -
What kind of reports will I receive, and how often?
You’ll receive detailed monthly financial reports that cover income, expenses, and maintenance updates. Custom reports are available upon request. -
Who holds the tenant’s security deposit?
Security deposits are kept in a designated trust account, managed according to applicable legal requirements.